First read Why Add Art and Craft Buyers to Mailing Lists.

Next decide what information you need to mail and email your customers useful information that will encourage them to buy your one of kind handcrafted art work. Information that is generally collected includes:

First Name Last Name Address City State Zip Code Phone Number Email Address Birth Date

Remember that the more information you try to collect at one time the less likely your customer will be to give you any information at all. Try to collect small bits of information at a time but...

be sure to collect information that makes sense together all at once. For instance mailing address, city, state and zip code. It wouldn't make sense to ask for the street address and not get the other information.

Begin to collect your customers contact information. Read Simple Inexpensive Ways to Collect Your Customers Contact Information.

A database program will make it so much simpler to mail your customers. Many people also use a spreadsheet program like (Microsoft Excel) and that will work but may have some flaws that could cause you hassels as your database and needs grow.

I'm using Microsoft Excel successfully for now.

Don't have money for expensive database software or Microsoft Excel? It's free to download Open Office (which includes a database, word processing, a spreadsheet, a simple graphics program, a power point like program, and more at http://www.openoffice.org/.

Now all that is left to do is create mailings or emails that share valuable information (valuable to them-not you) with your customers about your products or services. Merge their information into the mailings or use it to print address labels and send.

Need to see examples of email messages that give your customers valuable information? Visit http://www.extravaganzacrafts.net, on the right it says Get 6 Articles Free put your email address in that box and hit Sign Up. You will receive my marketing emails, including 6 articles that will help you make your art festival or craft show booth more profitable, some bonus articles etc. Don't forget to think about how you can make your emails valuable to your customers! Comment below and let me know how I can make my emails more relevant to you.

You need to be a great salesman to make money selling arts and crafts. The problem is how do I become a great salesman without becoming the pushy salesman?

I have to admit I haven’t been the best example of a good art and craft salesman. Why, because I was always afraid of being too pushy. So, when I heard the word no I took it to mean no and I didn’t push the issue any further.

A good salesman of arts and crafts will have already contemplated all of the reasons someone would buy their product as well as the reasons someone wouldn’t buy.

They will already have answers ready to overcome the objections made by people considering buying their arts and crafts. They won’t take no personally and will simply see what they can do to gently persuade the customer to make the purchase, without being pushy.

So what are the reasons people should buy your art or craft?

1. high quality
2. price-affordable vs. good value for the money
3. handcrafted
4. great customer service
5. support local economy – local artist
6. help a good cause – charity

What are the reasons someone might not buy your handcrafted merchandise?

1. poor quality
2. price – not affordable or not a good value for the price
3. poor customer service
4. not ready to buy right now
5. not what customer is looking for -salesman needed to offer something else
6. salesman didn’t ask for the sale

So now you know why someone might buy your handcrafted art and you know why they might not. You are now prepared to offer the customer the sale several times through out the sales process and work to overcome their objections.

Also read 6 Reasons Your Art Festival Customer Won't Buy

What other objections do you face? How do you overcome these and other objections? What do you say when faced with these problems?

One day I was riding in my sisters car. The roads were slick and the car slid off the road into a deep snowbank. The car was very stuck and trying to drive it out did no good. Along came a car with 5 guys in it. They couldn’t pull the car out using their car. They all got out and stood at different points around my sisters car then lifted up her car and put it back on the road.

One guy couldn’t have lifted the car alone, but together the 5 of them easily moved it.

Business is like lifting heavy objects. Doing it alone it’s too heavy but with many people working toward the same goal it becomes light.

Craft businesses often go out of business before they even get a good start when business owners try to do it all alone. There is just too much work to do and too many things to learn for one person.

Have you noticed that KFC and A&W teamed up? Have you thought about why they would do that? I have.

KFC and A&W are in direct competition with each other.

They chose to work together because they share costs and reach a wider customer base.

• They rent/own one building instead of two as well as sharing equipment.
• KFC and A&W share advertising costs. They put out one ad with both chains specials mentioned.
• They both use one set of employees rather than each company having to hire their own.
• KFC and A&W foods compliment each other. You might want rootbeer and ice cream with your fried chicken and mashed potatoes. You might want fried chicken and mashed potatoes while your friend wants a coney dog and tator tots, and everyone wants a rootbeer float. Both companies get more sales by working together.

In the business world working together is called a Joint Venture (JV for short). Jeff Dedrick says doing a joint venture isn’t like if I would make $1000 selling jewelry and my friend would make $1000 selling hair bows that we would make $2000 together. He says that if I would make a $1000 working alone and she would make $1000 working alone it’s possible that we would make $5000 working together.

So how do you make joint ventures work for your art or craft show business?

1. Choose someone with similar products but not exactly the same.

• Jewelry-Handbags-Accessories-Clothes-Other Types or styles of Jewelry-Makeup
• Woodworking-Furniture-Home Decor-Pillows-Curtains-Florals-Pictures-Light Plate Covers-Wood Carvings
• Pottery-Table cloths and place mats-Furniture-Florals
• Body Care-Embroidered Towels-Bath Fixtures
• Rugs-Furniture-Lamps-Curtains

2. Choose someone with a different style than yours if you choose a product that is very similar to yours. For instance two Asian jewelry artists can work together if one does very elaborate work and the other does only very fancy work. They would be able to offer products that closely match their target audience but would be able to offer a wider variety of price ranges, making more sales. Both jewelry artists would be experts in the same field and able to share information on the use and care of Asian jewelry.
3. Ask show promoters if it’s okay to share a booth or rent two booths next to each other and mix products.
4. Make an agreement to know each others products and to offer them equally if someone is looking for that item. Offer each others product as an upsell or downsell.
5. No one likes to work for nothing. Be honest with your partner and keep good records making sure they get paid for their items that sold.
6. Evaluate partnerships and adjust or discontinue as necessary

By Natalie Goyette

It’s not always easy. You have to be creative with how you pare your craft show costs down. That’s what I’m going to help you with. I think there are 4 main ways you can do this, without sacrificing the quality of your craft, nor affecting the overall sales.

1.) Buy in bulk – You do it for your groceries in order to save a few pennies, so why not on your craft supplies? If you are buying pipe cleaners (for example) and you only need 10, it might cost you $2 – because you are paying for nice packaging and the convenience of only purchasing 10. But, if you bought 100, in a dull cardboard box – you might pay $4. The individual cost for the first 10 is $.20 each; the individual cost for the 100 is a measly $.04. All of a sudden you have dropped your cost by $.16 cents on each craft. That’s smart business.

2.) Less frequent trips – We live in an instant gratification world. If we need something right now, we go and get it. It’s no different when you need a couple of things for a few crafts that are unfinished. We often take for granted that there is fuel in the vehicle and that we can travel across the city to the specialty craft store that carries our supplies. What we don’t realize is that each time we pull the vehicle out of the garage, it costs us money. If you are going to go out for just a couple of supplies, why not take stock of all of your craft supplies and see if you are near empty on a few other ones? By doing it all at once, you are going to save a great deal of time and money – reflected in your craft show business bottom line.

3.) Reduce and reuse – Reduce the amount of waste you create with your craft show items and you are most certainly going to cut down on the costs of producing them. Similarly, try to reuse some of the tools or supplies that have previously gone unused. Be creative – find ways to make a little go a lot further – without sacrificing quality for your crafts.

4.) Plan – If you take the first three steps and put them together, what do you have? That’s right – it is a craft show plan! By planning how, when and how much, you are going to give yourself a chance to make good decisions and reduce the cost of producing your crafts. Those without a plan are going buy less, spend more, travel more, and likely in the end waste more. That is not a way to run a successful business.

Each penny you can save when you are making your crafts is a penny that is back in your pocket. If you can reduce your costs by $1 for each craft, and you sell 100 crafts, that is $100 extra dollars in your jeans. All of a sudden, reducing costs seems well worth the work.

David is a 44 year old blacksmith who grew up just outside Hamilton Ontario Canada. He has always been an artist who developed his talent for blacksmithing in college, and sold his work at shows to pay for school.  He has had his own blacksmith business 20 plus years.

David wrote the book How to Be Successful in Your Craft Business which I can’t wait to buy for myself after reading this powerful interview.

David’s upcoming interview with us will share what types of shows work best for his product and a breakdown of what percentage of his income comes from which marketing efforts for example craft shows, trade shows, art shows, and the internet. This is must see information.

Bookmark this blog so you don’t miss the debut of the interview with David Robertson.

Recently I’ve been working to make my business more profitable each and every day. Today it occurred to me that I should share with you how I plan to do that.

Week one I worked on catching up on left over unfinished crafts and business projects from previous weeks to prepare for my 30 days of greater profitability. As usual I accomplished some of the things I intended to do, did some things I planned to do later early, and didn’t accomplish some of the plan.

Week two I learned new things about my email marketing to keep my messages from being flagged as spam. I joined a networking site I’ve been meaning to join for months when they ran a special I couldn’t pass up. I did a client consultation which was a new service for me. I blogged about what I was doing and I did all this while keeping up with requests for information about my business.

Week three I mailed coupons to show promoters, had a second client consultation, worked on facebook profile and group pages. I created a profile on Fast Pitch Networking and added a few contacts there. I worked on cleaning out my email box, and signed up for a MySpace account, and I blogged about what I had done to make my business more profitable this week.

Week 4 what I accomplished.

• Power Pay contacted me but then never got back to me. I guess I still need to call them next week.
• I remembered that I had a Linked in account and had a new member join there.
• I found my friend that was already on MySpace and reconnected with her.
• I created an email I can send to all my customers and prospects reminding them that they can follow me on my blog, Facebook, Twitter, MySpace, and Linked in. I need to finish formatting it and send it to everyone. I remembered to tell a client over the phone that they could follow me all these places.
• Worked on creating my profile on Fast Pitch Networking. Added a few contacts there.
• Worked on cleaning out my overly full email box which got even fuller despite my efforts.
• I blogged about my experience working toward greater profitability this week.

Here is what I didn’t accomplish.

• I still didn’t get my accounting done.
• I didn’t call the people I just mailed free newsletters to in the last few weeks to ask them what they thought of the newsletter. It is probably too late but I will try to fit this into next week anyway. Call your prospects right away they are only interested about 7 days!
• I didn’t create any articles to send to show promoters that will encourage them to list their shows with me.
• Since I didn’t write the articles I also didn’t start calling my huge list of show promoters. Obviously I didn’t sign them up in my email marketing system.
• I didn’t get the article written for my newsletter although I have some very good ideas to write about.

I hope that this series is inspiring you to work along with me to improve your businesses profitability by doing something each day that will make your business stronger. I know that I’m a bad example but I would really suggest that you write your goals down on a calendar. This way you can truly see what you did accomplish and will remember what you didn’t get done so you can work on it in your spare time or in your next 30 day plan.

The plan for the next 8 days:

Day 24-Write and send a quick email to all my customers from the past asking them how their businesses are doing? Tell them how my business is doing and showing them where they can get more information from my business. Sort of bring them back to take another look at my business.

Day 25-Write the article for my newsletter.

Day 26-Finish writing my book.

Day 27-Clean out my email box.

Day 28-Do my accounting

Day 29-Create articles to send to show promoters who haven’t listed with me yet.

Day 30-Call show promoters and ask them if I can send them free articles.

Day 31-Blog about my 30 days to Greater Profitability for my art and craft show business.

Entry 4 of 6 in the series My 30 Day Plan to Greater Profitability.
Part 1, Part 2, Part 3, Part 4, Part 5, Part 6

Art and Craft Show Expert Shasta McLaughlin provides articles, hints and tips, checklists and more for artists and crafters that sell handcrafted products who want to save time looking for shows, packing for fairs, and get more sales at festivals. Now she is revealing how to collect your customers contact information, follow up with them and make more money while working less. Go to http://www.extravaganzacrafts.net to get her newsletter, The Extravaganza Craft News, that will help you avoid mistakes, save time and money when preparing your craft show booth.

Parts of this 7 part series have been reprinted with permission from the article “7 Common Disconnects In Retail Business” by Pam Grimm of Ideaco.

7 Common Disconnects In Retail Business

4.  Assuming not Assessing: When a staff person could speak about products, she often told everything she knew about it before asking any questions. Most of the time the information was not even relevant to the question or need. We found most staff members don’t bother to probe for information to meet a customer’s need; they download all they know in hopes they have covered it.

How to Assess A Customers Needs

They say to assume makes an @$$ out of you and me. To assess what a customer needs you need to ask questions and hear the answers. Don’t get ahead of yourself and spill everything that you know about the product instead simply answer the question. When you’ve answered the question if they don’t say anything wait a few seconds and ask another question, it could be that they are considering one product over another or how much money they have to spend or it could be that they are waiting for you to ask for the sale.

Questions that might help you know what they would like are:

1. Are you buying for someone special today? This tells you if they are looking for childrens items, items for teens, adult items or items for the elderly.
2. Are you buying for a special occasion? People need different kinds of things for birthdays, anniversaries, holidays, and everyday.
3. Are you looking for a particular style? Depending on your craft your merchandise will have some varying styles some things might be more modern or contemporary, others might be more country, some things will be Victorian or classic. Things like jewelry will vary from an abstract random pattern to a symmetrical pattern that repeats itself. Some of your items may have an Americana flair while others might have an ethnic flair from other regions. Some items will be more natural while others may be more synthetic, some may be recycled.
4. If they are buying for themselves you can ask if they are buying to match a particular outfit? What color is it?
5. What are their favorite colors?
6. When the choices have been narrowed you might ask if you have answered all their questions.

Your job at this stage is to discover their questions and answer them while narrowing the choices. It’s a fine art but you’re a creative person you can do it!

Entry 4 of 7 in the series 7 Ways for Your Art or Craft Business to Outsell the Retailers. Read Part 1, Part 2, Part 3, Part 5, Part 6, Part 7

Why do you need a free Facebook business page for your craft business?

• There are more than 800 million active users on Facebook.
• More than 50% of active users log on to Facebook in any given day.
• The average user on Facebook has 130 friends

More statistics from Facebook https://www.facebook.com/press/info.php?statistics

Facebook business pages appear on search results on their site.

Does that answer the question? 800 million people with 130 friends they interact with and influence in some way. Who wouldn't want their art or craft business out there interacting with them?

A craft business page gives you a place to post your business related messages including but not limited to:

• links to blog posts
• links to your craft web site or web store (Etsy, Artfire, etc.)
• information about upcoming art festivals and craft shows you will be attending
• sales, specials, or discounts on your handcrafted works of art or services you offer
• community events and fundraising you are participating in 
• other places people can get your crafts
• information about the materials and workmanship of each piece of art
• pictures of yourself creating your art
• personal discussions relating to the creation of your crafts
• business happenings, awards, contests, recognition you receive etc.

So are you asking how do I get my Facebook page?

First things first, you need to sign up for a free Facebook account-if you don't already have one-at www.facebook.com and choose a password.

Create your craft business page on Facebook here.

Here are some links to articles that might help you understand how Facebook and other social media can help your art or craft show booth flourish.
Why is a Page Better than a personal account?
How Your Facebook Page Helps Your Art or Craft Business Know Who Your Customers Are
5 Ways to Use Facebook to Sell More Arts and Crafts
Use LinkedIn to Build Your Art or Craft Show Business
Art and Craft Group "Facebook Like" Exchanges on LinkedIn
Is Facebook and Social Media Selling Arts and Crafts?

1. There must be enough people interested in buying your arts and crafts.
2. You must be able to persuade people who are interested in your art to buy.

These are two very separate and distinct problems with different solutions.

First one needs to realize that to be very successful selling their handcrafted goods they must chose to create a craft that is wanted and needed by a large enough group of people to support the number of sales the artist needs per day, week, month or year.

Most artists choose which craft to sell based on which one they like to create the most, the one they get the most compliments on, or the one they like the best. This is actually backward and can be detrimental to your business ever succeeding.

Crafters spend too much time looking for those who want their crafts this way. Artists don't realize they are trying to make people who aren't even interested in their art not only like it, but buy it-a losing game to be sure. 

They are always looking for people interested in their handcrafted merchandise and have no real direction to look... instead of going to a group of people who are already interested in their crafts and trying to persuade them to buy.

It's like trying to tell your customers their favorite color is purple when really their favorite color is green. They aren't going to even want to stand around and listen.

Like trying to sell hand tatted doilies to every child, teen, and young single adult that comes near your booth rather than slightly more mature married adults and grandmothers.

Let's be honest here we can't make people like what they don't like or want. They just won't buy it and our time and money will be wasted in the effort.

If your artwork meets the needs of a large group of people but still seems like people aren't interested the problem may be:

• is the group of people who want, need, and like your product large enough?
  • one caveat here is that you want to target a very specific group of people. Get too generic and you go back full circle.
• are you targeting your prospects well in your advertising, marketing and offers?
• are they are willing to pay your price to get it?
• are you selling where your buyers are, where they are prepared to buy, when they are prepared to buy?

You can still succeed selling your artwork this way if

• there is a large enough group of people who want, need, and like your product.
• they are willing to pay your price to get it.
• you learn where your buyers are and go where your they are to sell your product.
• you don't mind that your business will be less profitable than it could be.

On the other hand persuading a person to buy your crafts when they are already interested is much easier. It requires many skills but most of them are small and can be learned over your career.

The skills you will need include:

• correctly pricing crafts.
• using signage and tags effectively.
• proper displays.
• learning to make small talk that draws out the needs of your buyer.
• recognize the needs of your customers from clues they give in conversation.
• not over selling or underselling -giving the customer just the right amount of information so they don't feel overwhelmed or that their questions haven't been answered.
• recognizing when a buyer is on the fence-knowing what will get them off the fence and on the buying side.
• using coupons, discounts, sales, samples, upsells and downsells effectively to persuade an undecided buyer. Read Do Sales and Discounts Hurt Craft Show Sales?
• staying in touch with and following up with customers so they will buy for the first time, make repeat sales, and refer you to others.
• using your business documents, fliers, business cards, to sell more handcrafted works of art.
• asking for the sale and calls to action.

The difference between trying to create interest in your crafts and persuading people to buy your crafts is: You won't be able to create an interest in your crafts where there is none! You will be much more successful trying to persuade a large group of people who want, need, or like your craft already to buy.

The way I see if people really aren't interested in buying your artwork you have 3 choices:

1. Go where people are interested in buying your crafts.
2. Find a craft they are interested in buying and sell it.
3. Find a job working for someone else.

What do you think?

Recently I’ve been working to make my business more profitable each and every day.

Week one I worked on catching up on left over unfinished projects from previous weeks to prepare for my 30 days of greater profitability. As usual I accomplished some of the things I intended to do, did some things I planned to do later early, and didn’t accomplish some of the plan.

Week two I learned new things about my email marketing to keep my messages from being flagged as spam. I joined a networking site I’ve been meaning to join for months when they ran a special I couldn’t pass up. I did a client consultation which was a new service for me. I blogged about what I was doing and I did all this while keeping up with requests for information about my business.

This week I got less accomplished than I had intended but what I did do I feel good about.

Week 3 what I accomplished.

• I did mail coupons to show promoters.
• I had a second client consultation.
• I learned something new about my facebook profile and group page. Added links to my group from my profile page.
• Worked on creating my profile on LinkedIn. Added a few contacts there.
• Worked on cleaning out my overly full email box.
• Signed up for a MySpace account. You can follow our posts at http://www.myspace.com/extravaganzacrafts.
• I blogged about my experience working toward greater profitability this week.

Here is what I didn’t accomplish.

• I still didn’t get my accounting done.
• I didn’t call the people I just mailed free newsletters to in the last few weeks to ask them what they thought of the newsletter. It is probably too late but I will try to fit this into next week anyway.  Call your prospects right away they are only interested about 7 days!
• I didn’t create any articles to send to show promoters that will encourage them to list their shows with me.
• Since I didn’t write the articles I also didn’t start calling my huge list of show promoters. Obviously I didn’t sign them up in my email marketing system.
• I didn’t contact Power Pay and get signed up to accept credit cards.

I hope that this series is inspiring you to work along with me to improve your businesses profitability by doing something each day that will make your business stronger. I know that I’m a bad example but I would really suggest that you write your goals down on a calendar. This way you can truly see what you did accomplish and will remember what you didn’t get done so you can work on it in your spare time or in your next 30 day plan.

The plan for the next 7 days:

• Day 16 -Call the people I sent newsletters to. Ask them if they would like to receive free articles. Sign them up as prospects.
• Day 17 -Create articles for show promoters.
• Day 18 -Call show promoters and ask them if they would like to receive free articles to make their businesses more profitable.
• Day 19 -Call Power Pay and get set up to accept credit cards.
• Day 20 -Find my friends who are already on MySpace and try to connect with them.
• Day 21 -Do my accounting!
• Day 22 -Write article for my newsletter.
• Day 23 -Blog about my accomplishments this week.

Entry 3 of 6 in series My 30 Day Plan to Greater Craft Show Profitability. Part 1, Part 2, Part 3, Part 4, Part 5, Part 6

“Your ability to discipline yourself to set clear goals, and then to work
toward them everyday, will do more to guarantee your success than any
other single factor.”
~Brian Tracy

How do you know if your craft show booth is successful if you haven’t defined what success means to you?

Does success mean money to you, if yes how much money? Does success mean time to spend with your family, how much time? Does it mean working fewer days and hours a week, how many hours a week is success to you? Does success mean working from a constant vacation-where, working from home, quitting your other job, or having a really great car -what kind? Does success mean talking to 100 people and getting the contact information for 25 so you can follow up with them?

Write down your goals for your handcrafted art and craft business. Define success for your craft show booth.

When you achieve your success who do you want to be there with you? Write it down.

Set goals both for your handmade craft business as a whole but don’t forget each time you are doing something for your craft show booth or business to define success for it. Remember if it’s not accomplishing something to help you reach your long term goal it is just a waste of time and money.

Haphazardly wandering through your business is like wandering aimlessly through the wilderness without knowing which peak you are trying to climb. You won’t ever reach the top if you don’t know where the top is. Choose a goal and know where it is then choose a path to get there.

Now choose a path that will take you to that place. Choose a narrowly defined path one that keeps you on track to achieving the goals you have set for your craft business. Wider paths can take you many places and are less likely to take you straight to your goals. Break down your large goal into the smaller more specific steps you can take to get there. Get out your calendar and write down 30 things you can do to help your business reach your goals. One on each day for the next month. See my series My 30 Day Plan to Greater Profitability to see some of my goals.

Your plan to reach your business goals is like your map to reach the top of the mountain. So choose your path to success and let everything you do for your craft business lead you to that goal.

Art and Craft Show Expert Shasta McLaughlin provides articles, hints and tips, checklists and more for artists and crafters that sell handcrafted products who want to save time looking for shows, packing for fairs, and get more sales at festivals. Now she is revealing how to collect your customers contact information, follow up with them and make more money while working less. Go to http://www.extravaganzacrafts.net to get her newsletter, The Extravaganza Craft News, that will help you avoid mistakes, save time and money when preparing your craft show booth.

Your customers won’t buy art from you if:

• They don’t know where to find you or your product.
• They aren’t prepared to buy now. For instance they weren’t expecting to see a product they wanted so they don’t have money right now.
• They don’t know what you are selling.
• You aren’t selling what they want.
• If your handcrafted product is hard to get, the wrong price or bad quality.
• You haven’t asked them if they would like to buy.

We were selling World’s Finest Chocolates as a fundraiser to earn our trip to Jamaica with ROC Wheels in March 2011.

The first day the kids sold chocolate bars, they sold very few. The next day more people knew they were selling them and several bought. The third day their sales increased again because people knew they could count on them having them and had their money together.

Problem: Not knowing it was available!

Solutions: Consistency, advertising, marketing your finished crafts to correct market, having a website or blog to show case your art work, email marketing.

One day my son took the chocolates to school. A child asked him if he had Mint Meltaways. He answered yes and was swarmed by kids who wanted the mints. They hadn’t bought before because they didn’t know he had them.

Problem: Not knowing what was available! Not offering enough variety.

Solutions: Better advertising and signage, having a website or blog, email marketing. Offering the right product to the right customer.

We arranged to sell the chocolates at a grocery store in town, set up a table and sat down to wait for our first customer. I noticed that although we were directly in front of the door many people walked right by or bought a product right next to us without even seeing we were there. When we asked if they could use chocolate for stocking stuffers many people checked out what we were selling.

Problem: Not knowing where to find you. Not knowing what you are selling.

Solutions: Consistency, better advertising and signage. Not being afraid to offer your product and ask for a purchase.

The favorite chocolate we are selling seems to be the caramel candy bar. Chocolate sales increase when we keep those in stock and decrease greatly when we run out. Some people will buy another variety, some won’t.

We noticed however that when we sold to a wider variety of people (at the store instead of the school) the different flavors all sold about the same.

Problem: Not selling what the customer wants.

Solutions: Find the right market for your product by selling to a different group of people. Change your product to meet the needs of the group you are currently selling to. Offer a wider variety of products or narrow your products to the ones your customers buy.

People at the store weren’t expecting to see us so they didn’t have a few dollars cash on hand. They usually went to buy groceries and came back with money to spend.

Problem: Customers aren’t prepared to buy now.
Solutions: Follow up through mail, email, a website or blog or even an occasional phone call. Remember just do it respectfully always giving the customer something they want for instance information they need, a discount, or even a special just for them.

One problem we didn’t face was resistance to price or quality. The problem is that a low price can give the idea that a product isn’t high quality, but if the price is too high customers won’t buy. The solution is to do your research and carefully set your price within a range the customer will pay. Decide if you want to have the lowest price, the highest price, or some where in the middle.

How can you make your booth stand out at jewelry shows?

1. Specialize in something!

Artisans can specialize in:

* gold or silver jewelry
* vintage pieces
* bridal jewelry
* jewelry from natural gemstone, precious or semi-precious stones
* Western, outdoor, rugged, or nature jewelry
* Silverware jewelry
* Pieces inspired by any race or nationality
* Beaded jewelry
* remake antique jewelry

Your pieces can be inspired by a place such as all your pieces having the colors of the Grand Canyon or your favorite mountain scene. They might be inspired by your favorite city, or even by an industrial building.

The key in specializing is to choose a large group of people with similar tastes in handcrafted jewelry and design jewelry specifically for them.

Art and Craft Show Expert Shasta McLaughlin provides articles, hints and tips, checklists and more for artists and crafters that sell handcrafted products who want to save time looking for shows, packing for fairs, and get more sales at festivals. Now she is revealing how to collect your customers contact information, follow up with them and make more money while working less. Go to http://www.extravaganzacrafts.com to get her newsletter, The Extravaganza Craft News, that will help you avoid mistakes, save time and money when preparing your craft show booth.

There are many benefits to hiring your children to work in your art or craft show booth. Your children will learn responsibility and business skills while your craft business will reap the tax benefits. You can teach your child about scheduling, work ethic, entrepreneurship, setting goals and accomplishing them to the best of your ability.

Give your child clear tasks and hold them accountable for accomplishing them.

The law is simple treat your child like an employee :

1. Have your child do tasks that are appropriate for their age. Choose tasks they are already good at, for instance a computer savvy teen might be able to type letters to your clients, or even build websites. Artistic teens could design brochures and younger children could place address labels and stamps on mailings. Children who enjoy crafting might help assemble less technical parts of the jewelry you are creating or paint base coats on the
2. Document the tasks and hours that your child works. Keep good records just like you would with any other employee.
3. Pay your child the same wage as you would pay any other employee doing the same task. Pay your child minimum wage for stamping envelopes if you would hire an employee to stamp envelopes at minimum wage. Pay your child per envelope if you would pay a temporary employee per envelope.
4. Pay your child regularly with a check.
5. All assignments completed must be necessary to the business. The child must actually be doing work for the business.
6. File state and federal quarterly payroll reports, a W-2, and a tax return for the child at the end of the year, even if no taxes are due.

The long and short of it is that the IRS when performing an audit needs proof that the work your child did for your business was a necessary business task, that was actually completed by your child, and that you paid them a fair and reasonable wage. Waiting to pay your child until the end of the year will cause suspicion that you are just trying to avoid paying taxes.

Visit the US Dept. of Labors website at http://www.dol.gov/whd/childlabor.htm for more information.

I was reading a post by Carla of Cobweb Corner and it got me thinking how she got her prospects (people in her craft show booth) into the buying mood making them buying customers.

Read her post here:
Jewelry Shows – There’s Something about a Sale

The internet marketing gurus I’ve been studying suggest creating a loss leader (a product you lose money on in the beginning to get people buying). They often offer a free product to gain the trust of the prospect and charge shipping on the product because if the customer would pay for shipping they are a qualified buyer.

The thing I didn’t see in her post was after she had her craft show prospects in the buying mood, what she did then.

The thing I’m learning as I study marketing is always offer an upsell or a downsell when a customer is making a purchase.

When you have a customer making a purchase always offer them a complimentary product (meaning a product similar in style or nature to the one they are already purchasing) as an upsell. You can even offer a product that is twice the price of the original one they are buying. Keep offering additional upsells as long as they keep saying yes.

When they say no, offer them a down sell. A down sell can be another lower priced product, a discount on the whole set, or a payment plan.

Tell me what you offer as an upsell or downsell.